Shipping + Returns 

  • Refunds and exchanges will ONLY be processed within 30 days of the date of purchase.

  • Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping.

  • If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible. In which case I will offer a refund or exchange.

  • Please check that your delivery address is correct before purchase - your paypal and registered address must match.

  • All forms of payment must be received and cleared prior to shipment.

  • If for some reason you decide to cancel your order, please contact me within 48 hours of your purchase.

UK CUSTOMERS:

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Royal Mail for smaller parcels. Other services will be used for larger parcels.

INTERNATIONAL CUSTOMERS:

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TRACKING: The shipping price shown is for Standard Airmail delivery - WITHOUT tracking. Shipping can be upgraded to include tracking for an additional charge.

CUSTOMS : Buyers are responsible for paying the customs fees and taxes set by their own country.

DELIVERY: Arrival times vary greatly from country to country, so I cannot guarantee specific arrival times. Most packages will arrive within 1 - 3 WEEKS but it can take up to 4 weeks in some instances for packages to clear customs.

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