Shipping + Returns
Refunds and exchanges will ONLY be processed within 30 days of the date of purchase.
Items must be returned in their original condition in order for a refund or exchange to be processed, less shipping.
If damage occurs during delivery, I will be happy to try and attempt to recreate the original piece. However, many of my pieces are one of a kind and recreating may not be possible. In which case I will offer a refund or exchange.
Please check that your delivery address is correct before purchase - your paypal and registered address must match.
All forms of payment must be received and cleared prior to shipment.
If for some reason you decide to cancel your order, please contact me within 48 hours of your purchase.
Royal Mail for smaller parcels. Other services will be used for larger parcels.
TRACKING: The shipping price shown is for Standard Airmail delivery - WITHOUT tracking. Shipping can be upgraded to include tracking for an additional charge.
CUSTOMS : Buyers are responsible for paying the customs fees and taxes set by their own country.
DELIVERY: Arrival times vary greatly from country to country, so I cannot guarantee specific arrival times. Most packages will arrive within 1 - 3 WEEKS but it can take up to 4 weeks in some instances for packages to clear customs.